FAQ

$11 for general admission, and the all-day, every-day discount of $8.75 for senior citizens 65 and older, children 10 and younger, college students and military with IDs. The $8.75 discount also applies to groups of 10 or more and all sensory friendly screenings.

All seating for all screenings is first come, first served. All seats offer excellent sight lines. Arrive 15 minutes before the start of the film to claim your favorite seat. If a group is attending a public screening and contacts the Theater in advance, arrangements can be made to have the entire group sit together.)

The Theater opens 30 minutes before the first film of the day. Please check the homepage for showtimes.

Severe weather or disruptions in utilities, including water, sewage and electrical service, may prompt cancellations or delays in scheduled programs. The Theater will notify patrons of cancellations or delays through our website and on social media, as much in advance as possible; those who already hold a ticket are eligible for a credit.

Using The Motion Picture Association of America’s rating system and its suggested suitability of films for certain ages as a guideline, The Lindsay prefers that parents accompany younger patrons when they purchase tickets for R-rated films. The Theater also understands that one parent may bring a group of younger patrons, their own children and the children’s friends to the show. Our crew members routinely will ask young moviegoers’ their ages and if their parents or guardians know they are attending the film. This process will be in place for each R-rated film, at the Theater’s discretion. As a community asset, the Theater works in good faith with patrons of all ages.

The Theater is not responsible for lost, stolen or recovered personal items. Before leaving the auditorium, please check for your personal belongings. We keep found items for a limited amount of time before donating them.

As a nonprofit organization, this Theater was established in a spirit of service and intended as an asset for all residents of our region. Please help us preserve this resource by behaving in a way that respects property, staff and fellow patrons in the Theater.

The Lindsay is committed to providing a great experience for patrons who come for films and events. Our policy is to be a cell phone, tablet and device-free zone once the previews/introductions start.

Firearms, knives and other weapons are prohibited. No fake weapons of any kind are permitted.

Patrons generally cannot take backpacks and large bags into the screening rooms. Bags may be searched by the staff before a patron enters the Theater. If the patron refuses the search request, Theater staff has the right to deny service.

Theater staff will ask the patron to stop the offending behavior. If the behavior continues, the individual(s) will be escorted from the Theater/event. No refunds will be provided. This policy allows other patrons to enjoy the films and events. If a patron has a history of repetitively being disruptive, (s)he may be banned from future events.

The use of recording devices—including cameras, video recorders, audio recorders, etc.—is not permitted during screenings. This is a felony charge involving piracy and film theft. The lobby and posters outside the Theater set the stage for your social media posts.

Smoking, tobacco and e-cigarettes (vapes) are prohibited inside The Lindsay’s public spaces, work spaces and outside within 15 feet of our doors, based on Allegheny County Health Department regulations and state law.

Patrons who share their emails with us to receive Weekly Updates or advance notices of events are assured The Lindsay will not sell or share this information with others. If you purchase tickets on our website, the Theater and its vendors take steps to protect your personal data. When you purchase tickets online, you are asked to agree with the terms of our privacy and other policies. If you have any questions or concerns, please contact the Theater at hello@thelindsaytheater.org.

The Lindsay staff wants to ensure that every patron has a fabulous theater experience. As unexpected issues arise, we will use a common sense approach to protect property, staff and patrons. Thank you for your cooperation!

The Lindsay prioritizes accessibility and inclusivity, and intentionally extends its cultural offerings to those who face geographic, economic, transportation and physical challenges. Service animals are welcome.

The Lindsay will swap your tickets to a different time, providing you make the request by email (hello@thelindsaytheater.org) or phone (412-259-8542) at least 24 hours in advance of the original screening time. 

All refunds, including credit card refunds, must be requested within 24 hours of the original screening time and must be made in person at the Box Office. Effective May 1, 2026, The Lindsay does not have the capability to offer credit card refunds over the phone. Refund requests must be made in person during the Theater’s operating hours. 

Tickets for special events, film festivals or live shows are always non-refundable. The Theater typically does not control ticketing/admissions for these programs. 

Please understand the ticketing system and contracts with studios do not allow for refunds or swaps with notification later than 24 hours of the screening. The Lindsay team will work in good faith with you to resolve the issue, which might include offering a pass for another show.